If you want your clothes to be washed or ironed, simply deposit them in the plastic bag that you will find in your closet.
In the webapp through your mobile / tablet you will find the price list for "ONLY WASHING" or "WASHING AND IRONING". Mark the desired service in the menu and select the items. Place the bag with the clothes on the bed so that our cleaning staff can remove it.
Remember that cleaning hours are from 9:00 a.m. to 15:30 p.m.
This service is available every day and the return of your clothes is in 48 hours.
If you want an urgent 24-hour service, there is a 50% surcharge.
The hotel is only responsible for a maximum value of 300% of the amount due to be paid for the cleaning.
If you require special washing, or Dry cleaning etc. Please consult prices at Reception.
On suspicion of posible Covid, we reserve the right to accept or not the clothing.
In cases where the garments cannot be washed due to their characteristics, in terms of their composition, we will contact you to offer you an alternative to washing outside our facilities, which may have a supplement.
Upon arrival only, you will have the minibar filled with welcome drinks. If you wish to refill the minibar or a particular drink, If you have booked in on All Inclusive Premium, to fill the minibar or a particular drink, please fill out the "Minibar" form. The drinks will have a discount of 50% on the price marked as service